Ref # -----------------
Date: -----------------
Please be select any one of the paragraph as math with your subject,,,,,,
Dear Sir,
(1) I am very sorry about the misunderstanding that led to
this cancellation and have taken the matter up with
management in order to ensure that a problem of this
nature does not occur again.
As one of our valued customers, your satisfaction is one
of our primary concerns. Please accept our apology.
(2) The problems that you mentioned
have been brought to the
attention of our housekeeping department. While the lack
of service you experienced is unusual and not the standard
of our motel, there is no excuse for a lackadaisical attitude
on the part of any of our employees. We are sorry for the
inconvenience and annoyance this incident caused.
Thank you again for your comments. We hope that you will
give us another chance to serve you.
attention of our housekeeping department. While the lack
of service you experienced is unusual and not the standard
of our motel, there is no excuse for a lackadaisical attitude
on the part of any of our employees. We are sorry for the
inconvenience and annoyance this incident caused.
Thank you again for your comments. We hope that you will
give us another chance to serve you.
As one of our valued customers,
your satisfaction is one
of our primary concerns. Please accept our apology.
of our primary concerns. Please accept our apology.
(3) The problems that
you mentioned have been brought to the attention of our concerning department.
We are sorry for the inconvenience and annoyance this dispatched caused.
As one of our valued
customer, your satisfaction is one of our primary concerns. Please accept our
apology.
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